Defining What's Most Important
As a global, publicly traded company, we are continually exploring what it means to be responsible and accountable to Mosaic’s diverse stakeholders. From employees, customers, shareholders and industry partners to trade unions, community organizations, government officials and academics, we seek ongoing dialogue with individuals or representatives of stakeholder organizations that impact—or are impacted by—Mosaic’s business activity.
Topics and indicators that reflect Mosaic’s significant economic, environmental and social impacts or that would substantively influence the assessments and decisions of stakeholders are deemed by us to be "material" for sustainability reporting purposes. References in this Report to "material" or "materiality" refer to matters that are material, or to materiality, for sustainability reporting purposes.
While our stakeholders’ different perspectives occasionally harbor a potential for conflict, we aim to strengthen a broad foundation of trust, open communication and mutual understanding. In our effort to understand and prioritize issues material to our stakeholders, we worked with a third-party auditor to analyze how Mosaic defines significant economic, environmental and social impacts, engages stakeholders, prioritizes and manages issues, and develops targets by which we measure and report our progress. AccountAbility’s AA1000 Stakeholder Engagement Standard guided the review process that reflects our company’s commitment to more fully inform all stakeholders on matters that influence our business and society.
In addition to analyzing peer sustainability reports, Global Reporting Initiative (GRI) G4 guidelines and the Mining and Metals sector supplement, as well as other reports and frameworks, our analysis included:
- Reviewing Mosaic’s public financial reports, sustainability reports, GRI tables, policies and commitments as well as an internally-conducted survey of senior management, customers and employees
- Conducting quantitative telephone surveys to measure progress of community relations and environmental stewardship in two primary geographies in which Mosaic operates—regions of Saskatchewan and Florida
- Scanning media reports, social media and blogs for issues raised for public concern
- Engaging leaders of local, regional, national and global community organizations
- Comparing sustainability materiality determination practices to peer companies
- Cataloguing issues identified by stakeholder surveys, sustainability indexes, principles of the United Nations Global Compact, regulatory and policy trends, industry associations and cross-sector partnerships
- Reviewing marketing research and customer satisfaction survey results
- Analyzing investor insights
- Compiling community perceptions through social media activity and brand awareness surveys
Our former Sustainability Steering Committee and Public Affairs team members evaluated the materiality of more than 50 issues based on their relevancy and importance to stakeholders, the likelihood of impact and the connection to Mosaic’s business strategies and values.
Continuous improvement is a cornerstone of our company culture, driving us forward. Our stakeholders—whether supportive or critical—voice concerns and provide suggestions that help us define and achieve our sustainability goals. Our goals and reporting will evolve as we refine our understanding and identify further material issues.
The following issues, grouped into 14 categories by sustainability focus area, stand out as most material to our stakeholders.